“A tiny minority of paid users subsidizes the service for everybody. It is this simple fact that makes the freemium model self-defeating, because, for the numbers to work, the price of the paid service must be set artificially high.”
“A tiny minority of paid users subsidizes the service for everybody. It is this simple fact that makes the freemium model self-defeating, because, for the numbers to work, the price of the paid service must be set artificially high.”